Lead Product Designer

Innsbruck/Vienna, Austria

Vienna, Austria • Full-time

We are looking for a Lead product designer. Someone who leads our UI/UX team to excellence. So that our customers can use our products to produce a better, fairer and more sustainable cup of coffee.

Cropster is the market leader in software for the specialty coffee industry. We work with farmers, exporters, importers and roasters in over 80 countries around the world to help them deliver a better cup of coffee in a sustainable way.

We’re a fast growing business that is highly focused on our customers and the benefits we can bring them through close collaboration — with a successful history of over 10 years. We also believe that work-life balance is more than a catch phrase, it is a part of our success. We encourage empowerment and taking over responsibilities. We provide our team with room to grow within our organization, to develop their interests and expertise whatever their current experience level. We offer fair, competitive, and transparent pay. The range for this position is €39K to €54K gross and we look at factors like your experience and individual qualifications to determine our offer, which includes benefits like an educational budget, an endless stream of really great coffee, as well as a company wide bonus based on shared goals. We also make our best possible offer upfront—no games.

Join us and be part of a great team focused on developing Cropster’s expanding product line, which includes a native desktop application that helps coffee roasters, a mobile application for sensorial tasting and a comprehensive cloud application for managing and analyzing coffee related data and more.

About the role

As Lead Product Designer you will be responsible for empowering our UX / UI design team: a horizontal team within Cropster. We work closely with other teams (product management, software development, marketing and sales) to frame problems and to help define the right solutions. You are also responsible for the overall user experience, our workflows and tools. You look at our products mainly through the lens of our users and connect it with our company strategy.

We are following the User Centered Design Approach, we always focus on putting the needs of our users front and center. This means that we gather a deep understanding of our users, before designing solutions for them. It also means that we are evaluating our design solutions regularly with user testing. This approach helps us to improve the User Experience for our customers. Your goal is to own the team structure and workflows that empower everybody to ship user centered solutions in outstanding quality and keep the overall look & feel of our products consistent.

We currently use Sketch for all our UI designs, and we have a design system in place to keep our UI consistent. For prototyping we use inVision and Skype to conduct remote User Testing with our customers worldwide. Your goal is to regularly review the used tools & workflows and implement improvements.

What you’ll do

  • Align all Product Designers in an agile product environment and help to focus on the important things
  • Support and lead our product team by applying your craft: conceptual design, research, prototyping, detailed design, usability testing and implementation
  • Set standards for UX & UI quality and define a strategy to achieve them
  • Empower and advise UX & UI Designers in design execution
  • Work closely with our product managers and our development team on new feature concepts
  • Lead the constant development and maintenance of our design-system
  • Be an inspiring leader that cares about their team and individual development
  • Leading the hiring process

Requirements

We are looking for a person who:

  • 5+ years experience as a UX designer
  • 3+ years experience of working in an agile product team
  • You have a long track record of applying research insights to design
  • Confidence and passion to be an excellent communicator
  • Experience in designing projects across the entire product lifecycle and multiple product launches
  • Experience with UI design and current design tools (Sketch, InVision, Illustrator and Photoshop)
  • Experience leading a creative team with a supportive team culture
  • Empathy for customer needs who can also considering technical constraints
  • An understanding that good design is not about trends but is built on top of principles and tradeoffs. We like well-reasoned design decisions
  • Experienced in an agile environment
  • An excellent command of written and spoken English

That said, we'd be particularly delighted to hire someone with:

  • Experience in design sprints
  • A deep appreciation for a good cup of specialty coffee

More about us

Flexible hours and work-life balance, what does that mean?

Work-life balance at Cropster means that you'll have time to tend to the life stuff that comes up outside your job. Doctors appointment? Sick kid? Waiting for a handyman? We have all been there and you won't need to plan your life around your working hours to take care of your life. Beside flexible working hours, we also provide the option to work from home if you want or need to. Also 38.5 hour/week are the norm, not the exception.

Cropster supports workplace diversity

Cropster does not discriminate in employment matters on the basis of race, color, religion, gender identity or expression, national origin, age, sexual orientation, marital status, disability, or any other protected class.

Cropster supports workplace diversity

We're always looking to move the coffee industry forward. With that comes a slew of fun, frustrating, and ultimately rewarding problems to solve. You'll always be covering new ground and surprising yourself with what you accomplish. Your work will influence the future of an entire industry.

We love our products and are dedicated to seeing them flourish. Along with a group of smart, passionate, and productive makers, your voice will be valued and you'll have a major say in the development of our products.

What is it like to live in Innsbruck?

As the capital of the Austrian Alps in Tyrol, Innsbruck is a world class destination for skiing, snowboarding, hiking, biking, climbing and countless other outdoor activities. It only takes 20 minutes to get from the city center to 2,256 meters above sea level, summer and winter. If you enjoy outdoor sports it is one of the world leaders—we think #1. It also has a great university, lots of bars, cafes and clubs, a good live music scene, an impressive infrastructure and business environment for a city of its size along with a well connected airport. Innsbruck is only 30 minutes from Italy and 45 minutes from Germany. Bottom line, outside the office you are spoiled for choice in Innsbruck.

TL;DR It’s awesome. Seriously. 

Working out of our new office in Vienna is awesome, here is why.

At our office in Vienna you get all the benefits of living in one of the worlds most livable cities and the chance to visit Innsbruck, the capital of the Alps.

Vienna is more than a world class city. In 2018 it was awarded city with the highest quality of life for the 9th time in a row! As the capital of Austria, Vienna sits at the heart of Europe. It combines nature and city with over 2000 parks. Well known for music, museums and coffee house culture, Vienna is also the home of the German speaking worlds largest University. It is an amazing University town with all the activities, resources and nightlife you could want. It is also a terrific city for families if that is your thing. An additional benefit to Vienna - Cropster's Innsbruck headquarters is only a few hours away by train making business trips combined with pleasure trips in the heart of the Austrian Alps a real possibility.

TL;DR It’s a fantastic place to live. That's why it keeps getting awards.