Impact Report 2024

Annual Benefit Report 

Cropster Inc. (2024)

Benefit Corporation:

Cropster Inc. is a subsidiary of Cropster GmbH, Austria. Cropster Inc. is a legally incorporated benefit corporation in the state of California. A benefit corporation is a corporation that has voluntarily met the highest standards of corporate purpose, accountability, and transparency. 

Benefit corporations have a corporate purpose to create a material positive impact on society and the environment, have expanded the fiduciary duty of their directors to include consideration of stakeholder interests, and are required to report on their overall social and environmental performance in accordance with a third-party standard. 

Cropster’s Mission, Vision, and Purpose:

To drive quality, productivity, and sustainability excellence across the coffee value chain with accessible technology. We help people focus on core processes related to quality, consistency, planning, traceability and resource management at every stage of production.

We power the coffee industry’s transition into a fairer, more economically sustainable, and environmentally responsible model for everyone. We believe affordable technology can be used by everyone to increase fairness for all players in the market. Resulting in a better, more sustainable cup for consumers.

B Corp Certification:

In February 2023, Cropster became a Certified B Corporation. B Corps are companies that have been certified to have met rigorous standards of social and environmental performance, accountability, and transparency. Worldwide, there are more than 9,500 Certified B Corporations across 160 industries and 102 countries working toward one unifying goal: using business as a force for good. 

Here are a few of the reasons why we became a B Corp:

• Joining a Community of Leaders Focused on Driving Economic Systems Change
• Protecting Our Mission for the Long Term
• Identifying Areas for Improvement
• Holding Ourselves Accountable to a Credible and Holistic Third-Party Standard

Third-Party Social and Environmental Performance Standard:

We selected the B Impact Assessment (BIA) as the third-party performance standard to prepare this benefit report because it is one of the most widely used impact measurement and management tools in the world. 

The BIA is used by more than 150,000 businesses to measure, compare, and improve their overall social and environmental performance, as well as by an increasing number of investors, business associations, and government entities serious about understanding and benchmarking the impact of the companies in which they invest and with which they do business. Receiving a minimum verified score of 80 points on the assessment is also the first step towards B Corp Certification.

Cropster uses the BIA to manage, measure, and improve its social and environmental performance year over year. This is done through an annual internal audit of Cropster’s BIA, which helps drive transparency between B Corporation’s three-year recertification cycles. Throughout 2025, Cropster is finalizing the documentation for its first-ever recertification. The internal BIA audit is a cross-company initiative and ensures every department plays an active role in advancing Cropster’s social and environmental performance goals.

The BIA is governed by the nonprofit B Lab and meets the statutory requirement that a third-party standard must be comprehensive, credible, transparent, and independent. More information about the BIA and B Lab is available at bimpactassessment.net.

B Impact Report

The B Impact Report is a quantitative and qualitative summary of our overall social and environmental performance assessed against the B Impact Assessment (BIA), a third-party standard created by the nonprofit B Lab. The BIA assesses our performance in the areas of environment, workers, community, customers, and governance.

A link to Cropster’s Public Profile in the B Corp Directory can be found here: Cropster’s B Corp Public Profile

Additionally, a detailed breakdown of Cropster’s points across each category can be found in the image below:

To highlight our performance, here are some of the specific practices we have adopted:

Environment:

• Monitored and recorded energy, water and greenhouse gas emissions
• Implemented energy-efficient hand-dryers to cut down on waste
• Procured 100% of electricity from Carbon Neutral and Renewable Sources
• Offset non-renewable energy with Green-e certified Renewable Energy Credits 
• Offset 100% Scope 3 emissions from business travel, upstream transportation and distribution, purchased goods and services, and capital goods
• Installed air quality monitors at office facilities

Workers:

• Full insurance coverage for full-time employees, and part-time employees qualify for health care benefits after 6 months of employment
• Professional development budget for full-time employees
• Education and well-being budget for full-time employees
• Flexible working options such as remote work and flexible work hours

Community:

• Charitable giving program, including cash and in-kind donations
• Written policy giving preference to suppliers who are local and environmentally friendly
• Paid volunteer hours for employees to contribute to local community causes
• Collaboration and assistance for academic research in the specialty coffee industry

Customers:

• A full-time customer success team dedicated to ensuring positive outcomes 
• 100% of products/services are covered under warranty
• Formal program to incorporate customer testing and feedback into product design
• Top priority focus on customer data privacy and GDPR compliance
• Support for underserved/purpose-driven enterprises
• Co-published Sustainable Coffee Buyers guide to generate awareness, drive systems change, and help small-scale farmers earn a living wage

Governance:

• The company treats people and the planet as primary measures of success for our businessSocial and environmental training included in new employee orientation, training, and instruction
• Board of directors kept informed about the company’s social and environmental performance
• Written code of ethics provides a set of company values to operate by
• Written employee whistle-blowing policy provides legal protection to workers

In 2024, Cropster made significant strides in advancing our mission and we are proud of the work our team has accomplished to improve our impact. We look forward to building on this foundation in the coming years and remain dedicated to growing our business in a way that benefits all people, communities, and the planet.