Impact Report 2025

Annual Benefit Report 

Cropster Inc. (2025)

Benefit Corporation

Cropster Inc. is a subsidiary of Cropster GmbH, based in Austria, and a legally incorporated benefit corporation in California. Benefit corporations are committed to higher standards of purpose, accountability, and transparency. This means our legal purpose is to create a positive impact on society and the environment. We are committed to making decisions that benefit all our stakeholders, including our employees, our communities, and the planet, alongside our shareholders.

Cropster’s Purpose and Commitment

To Cropster, sustainability means leveraging our technology to address social and environmental challenges across the specialty food supply chain. We are committed to creating long-term value for our customers, our people, and our communities while honoring our responsibility to the natural world.

• Our Mission: To drive quality, productivity, and sustainability excellence across the coffee value chain with accessible technology. We help people focus on core processes related to quality, consistency, planning, traceability, and resource management at every stage of production.
• Our Vision: We power the coffee industry’s transition into a fairer, more economically sustainable, and environmentally responsible model for everyone. We believe affordable technology can be used by everyone to increase fairness for all players in the market, resulting in a better, more sustainable cup for consumers.

Initiatives to Date

Our commitment to transparency and sustainability predates our formal status as a B Corp. These core values have been part of Cropster since the beginning, and our reporting reflects the steady evolution of our progress.

• Foundational Tracking: Well before achieving our B Corp certification, we prioritized understanding our impact. Since 2018, we have tracked and offset global flight data to manage the carbon footprint of our business travel, and by 2020, we expanded this to monitor energy, water, and waste across our physical offices in Austria and the U.S.
• Community Advocacy (2019): Driven by our mission to create a fairer industry for all players (particularly the smallholders and producers who are often overlooked), we co-launched the Sustainable Coffee Buyer Guide (SCBG). This initiative was designed to generate awareness, drive systems change, and help small-scale farmers earn a prosperous wage.
• The B Corp Journey (Beginning 2019): We began the multi-year process of aligning our internal operations to B Corp standards in 2019, ensuring our business practices matched our founding values.
• Benefit Corporation Status (2022): Formalizing our commitment to stakeholder interests, Cropster Inc. became a California Benefit Corporation in 2022. This legally changed our corporate structure to ensure we prioritize our impact on people and the planet alongside our financial performance.
• Deepening Our Insight (2025): We completed our most mature carbon inventory to date this year. While we have long tracked our direct operations and business travel, this deep dive revealed that over 98% of our carbon footprint sits within our broader value chain (Scope 3). This clarity allows us to expand our efforts and focus where we can have the greatest impact.
• Certification and Growth (2023–2026): Following our initial B Corp Certification in 2023, we used the recertification process in 2026 to further refine our practices. This focus on steady growth resulted in a six-point increase in our overall impact score.

B Corp Certification

Beyond our internal goals, we are proud to be part of a global movement of businesses committed to using their platform as a force for good. Cropster has been a certified B Corporation since February 2023, and our recent recertification in January 2026 reflects our focus on steady improvement. During this period, we raised our impact score from 82.3 to 88.5 points.

Maintaining this status ensures our business practices align with our goal of supporting a fairer and more sustainable coffee industry.

Third-Party Social and Environmental Performance Standard

We use the B Impact Assessment (BIA) to hold ourselves accountable to a rigorous, third-party standard. Governed by the nonprofit B Lab and used by over 150,000 businesses worldwide, this tool allows us to manage our performance year-over-year.

We selected the BIA because it is a comprehensive and holistic framework that measures a company’s entire social and environmental impact. This ensures our reporting remains credible, transparent, and independent. By using this assessment, we ensure every department at Cropster plays an active role in advancing our goals between formal recertification cycles.

B Impact Report

The following summary details our progress across the five key pillars of the BIA. You can view our full scores in the table below or via Cropster’s B Corp Public Profile

To highlight our performance, here are some of the specific practices we have adopted:

Environment:

• Monitored and recorded energy, water, and waste data across our global offices to identify improvement opportunities.
• Procured 100% of electricity from carbon-neutral and renewable sources for our direct operations.
• Offset non-renewable energy consumption with Green-e certified Renewable Energy Credits (RECs).
• Offset 100% of measured Scope 1, 2, and 3 emissions, maintaining our commitment to carbon neutrality.
• Expanded carbon footprint tracking to include comprehensive Scope 3 data, providing a more mature view of our entire value chain.

Workers:

• Provided comprehensive healthcare coverage for full-time employees, with part-time staff qualifying for health benefits after six months.
• Invested in professional growth through new hire training and ongoing development opportunities.
• Prioritized employee wellbeing through a dedicated education and well-being budget.
• Cultivated a flexible work culture by offering remote work options and flexible hours to support a healthy work-life balance.

Community:

• Helped spearhead the B Corp movement in Austria by co-founding a local group to drive regional adoption and foster collaboration among purpose-driven businesses across the country.
• Maintained a charitable giving program, including both cash and in-kind donations.
• Prioritized local and sustainable office supplies through our procurement policies and practices.
• Supported employee volunteerism by providing paid hours for local community causes.
• Collaborated on academic and industry research to support innovation and data-sharing in the specialty coffee industry.
• Acquired and Integrated a freemium tool into the Cropster product line to lower barriers for micro- and small-enterprises, providing essential support to roasters at the earliest stages of their business journey.
• Deepened supplier engagement to encourage and track sustainable practices across the supply chain (beginning with outsourced staffing).
• Advocated for systems change by driving industry adoption of the Sustainable Coffee Buyer’s Guide, supporting prosperous wages for small-scale farmers.

Customers:

• Maintained a dedicated full-time Customer Success team focused on ensuring positive outcomes and long-term value for our users.
• Ensured 100% of products and services remain covered under our comprehensive warranty and support standards.
• Integrated customer feedback and testing into our formal product development lifecycle to drive user-centric innovation.
• Upheld high standards for data privacy, prioritizing GDPR compliance and rigorous data security protocols.
• Provided continued support for underserved and purpose-driven enterprises within the coffee industry to foster inclusive growth.

Governance:

• Sustainability is a Leadership-level focus, utilizing dedicated KPIs and routine reviews to ensure consistent accountability and measurable progress.
• Integrated social and environmental training into our new employee orientation and ongoing development programs.
• Maintained a written Code of Ethics to provide a clear set of values for our global team to operate by.
• Ensured worker protection through a written whistle-blowing policy that provides legal and professional security for employees.
• Integrated sustainability-related reporting across every department to ensure social and environmental impact is a shared responsibility throughout the company.

Looking Forward

In 2025, Cropster made significant strides in advancing our mission and we are proud of the work our team has accomplished to improve our impact. We look forward to building on this foundation in the coming years and remain dedicated to growing our business in a way that benefits all people, communities, and the planet.