Last Modified: May 25, 2018
Overview of data processing activities to be performed by the Processor.
1. Controller
The Controller transfers Personal Data identified in sections 3 and 4 below, as it relates to the processing operations identified in section 6 below.
The Controller is the Customer.
2. Processor
The Processor received data identified in sections 3 and 4 below, as it relates to the processing operations identified in section 5 below.
The Processor is:
Cropster GmbH a company registered in Austria with number FN 304802p, with its registered office at Sterzinger Straße 1, 6020 Innsbruck, Austria.
3. Data Subject
The Personal Data transferred includes the following categories of Data Subjects:
- Customers
- Employees of Customers
4. Categories of Data
The Personal Data processed includes the following categories of data:
- User data (full name, email and IP address)
- Contract data (term, billing address, shipping address, payment modalities, order details)
5. Processing operations
The Personal Data transferred will be subject to the following basic processing activities:
- Personal Data will be processed to the extent necessary to provide the Service in accordance with both the terms of the Agreement and the Controller’s instructions. The Processor processes Personal Data only on behalf of the Controller. Processing operations include, but are not limited to the provision of the Service – this operation relates to all aspects of Personal Data processed.
- Technical support, issue diagnosis and error correction to ensure the efficient and proper running of the systems and to identify, analyze and resolve technical issues both generally in the provision of the Service and specifically in answer to a Controller query. This operation may relate to all aspects of Personal Data processed but will be limited to metadata where possible.
- Customer data and communication will be stored and processed in a customer relationship management system to ensure an efficient communication channel between the Parties.
- Billing data will be used for the purpose of accounting and compliance with legal requirements.
